Legal Information and Terms - Shine On Teeth Whitening

Legal Notice 

Name of company

Shine On Leicester

Contact number 

07850480868

Legal Notice

Business Name
Shine On

Business Owner
Maria Jennings

Business Address
Leicester, UK

Telephone
07850480868

Email
Shineonleicester@outlook.com

Business Information

Shine On is a mobile cosmetic teeth whitening business providing cosmetic services by appointment.

Liability

While we make every effort to ensure the information on this website is accurate and up to date, Shine On accepts no liability for any errors, omissions, or inaccuracies. The content of this website is provided for general information only and may be updated without notice.

Cosmetic Services

Our services are cosmetic in nature. Individual results may vary depending on factors such as the natural shade and condition of your teeth, lifestyle, and aftercare. The information on this website is not intended to diagnose, treat, or prevent any dental or medical condition and should not replace advice from a qualified dental professional.

Copyright

All text, images, logos, branding, and other content on this website are the property of Shine On unless otherwise stated. They may not be copied, reproduced, or used without prior written permission.

Governing Law

This website and its contents are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales


 

Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites work properly, remember your preferences, and provide information about how visitors use the site.

How Shine On uses cookies

Shine On uses cookies to help improve your website experience. Cookies may be used to:

  • Make sure the website functions correctly
  • Remember your preferences and settings
  • Understand how visitors use the website so we can improve our services
  • Help us monitor website performance

Types of cookies we may use

Essential cookies
These cookies are needed for the website to operate correctly and cannot usually be switched off.

Analytics cookies
These cookies help us understand how visitors interact with our website, such as which pages are visited most often. This helps us improve our website and customer experience.

Marketing cookies
These cookies may be used to help provide relevant content and measure the effectiveness of advertising.

Managing cookies 

You can choose to accept or decline cookies through your browser settings. Please note that disabling some cookies may affect how certain parts of the website work.

Contact us

If you have any questions about this Cookie Policy, please contact Maria Jennings 07850480868

This Cookie Policy may be updated from time to time to reflect changes to our website or legal requirements.

 

Terms and Conditions

These terms and conditions apply to all bookings, consultations, and treatments provided by Shine On. By making a booking with us, you agree to these terms.
    1.    Bookings and consultations - 
All clients must complete a consultation form before treatment. You must provide accurate and complete information about your dental and medical history, including any relevant conditions, allergies, sensitivity, or recent dental work.
    2.    Suitability for treatment
 - Shine On provides cosmetic teeth whitening only and does not offer dental treatment or diagnosis. We reserve the right to refuse or stop treatment if we believe it is not suitable or safe for you.
    3.    Age requirement
 - Clients must be 18 years of age or older to receive treatment. Unless you are with a parent/guardian, in that case clients must be 16 years of age or older. 
    4.    Deposits and payments
 - A deposit may be required to secure your booking. The remaining balance must be paid in full on or before the day of treatment unless otherwise agreed in writing. Deposits are non-refundable unless Shine On cancels your appointment.
    5.    Cancellations and rescheduling
 - If you need to cancel or reschedule, please give as much notice as possible. Late cancellations or missed appointments may result in loss of your deposit or a cancellation fee.
    6.    Arrival and appointment times
 - Please be ready for your appointment at the agreed time. If you are late, your treatment time may need to be shortened or your appointment may need to be rescheduled.
    7.    Treatment results
 - Teeth whitening results vary from person to person and cannot be guaranteed. Results depend on factors such as the natural shade of your teeth, staining, lifestyle habits, and individual response to treatment. Whitening may not affect crowns, veneers, fillings, bridges, or other dental restorations.
    8.    Aftercare
 - You agree to follow the aftercare advice provided by Shine On after your treatment. Failure to follow aftercare instructions may affect your results.
    9.    Mobile appointments
 - For mobile appointments, you must provide a suitable, safe, and clean space for treatment with access to a power source if required. Shine On is not responsible for delays or inability to complete treatment due to unsuitable conditions at the appointment location.
    10.    Health and safety - 
If you are unwell, have active oral health issues, or have had recent dental treatment, you must inform us before your appointment. We may advise postponing treatment until it is safe to proceed.
    11.    Liability
 - Shine On will take reasonable care to provide a professional service. However, we are not liable for any loss, damage, or adverse outcome resulting from failure to disclose relevant information, failure to follow aftercare advice, or circumstances beyond our control.
    12.    Privacy
 - Any personal information you provide will be handled in accordance with our privacy practices and used only for booking, treatment, and business communication purposes.
    13.    Changes to terms
 - Shine On may update these terms and conditions at any time. The latest version will apply to all future bookings.
    14.    Contact - 
If you have any questions about these terms and conditions, please contact Shine On before booking your appointment.


By booking with Shine On, you confirm that you have read, understood, and agreed to these terms and conditions.

 

Disclaimer

Shine On Cosmetic Teeth Whitening Disclaimer

Shine On provides guided self-service cosmetic teeth whitening treatments designed to enhance the appearance of natural teeth and help create a brighter smile. Our service is cosmetic only and is not a replacement for professional dental care.

Our guided self-service whitening experience uses non-peroxide cosmetic whitening products. During your appointment, Shine On will provide guidance, support, and instructions on how to use the products correctly, while the client applies the whitening gel themselves.

Results can vary from person to person depending on factors including the natural colour of your teeth, the type and level of staining, lifestyle habits, oral hygiene, and individual circumstances.

Shine On does not diagnose, treat, or provide dental services. We recommend maintaining regular dental check-ups with a qualified dental professional and seeking dental advice if you have any concerns about your oral health.

Before your appointment, you will be required to complete a consultation and provide accurate information regarding your dental history and suitability for cosmetic teeth whitening. Shine On reserves the right to decline treatment if we believe the service is unsuitable or not in the client’s best interest.

Cosmetic teeth whitening may not change the colour of dental restorations such as crowns, veneers, fillings, bridges, or bonding. These may remain a different shade to your natural teeth.

Some clients may experience temporary sensitivity or discomfort following whitening. Following the aftercare advice provided by Shine On can help maintain results and support your whitening journey.

Although we take every care to provide a safe, professional, and comfortable experience, individual results cannot be guaranteed.

By booking a Shine On appointment, you confirm that you understand the nature of guided self-service cosmetic teeth whitening and agree to follow the consultation process, instructions, and aftercare guidance provided.

If you have any questions regarding your suitability for treatment, please contact Shine On before booking


Cancellation & Refund Policy

Shine On Cancellation & Refund Policy

At Shine On, we understand that plans can change. We kindly ask clients to provide as much notice as possible if they need to cancel or rearrange an appointment.

Cancellations and Rescheduling

  • Clients must provide at least 24 hours’ notice if they need to cancel or move their appointment.
  • Appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee or loss of any booking deposit paid.
  • If you fail to attend your appointment without notice (“no show”), any deposit paid may be non-refundable and a future booking may require payment in advance.

Booking Deposits

If a booking deposit is required, this deposit secures your appointment time and helps cover preparation and travel costs. Deposits are non-refundable if the appointment is cancelled outside of the agreed cancellation period.

Refunds

Due to the nature of cosmetic services and products used, refunds cannot be provided once a treatment has been completed.

If you are unhappy with your experience, please contact Shine On as soon as possible so we can discuss your concerns and try to resolve the issue.

Refunds will not be issued due to individual results varying, as whitening results depend on factors such as natural tooth shade, staining, lifestyle habits, and individual circumstances.

Late Arrivals

Please let us know if you are running late. Late arrivals may reduce your appointment time to avoid affecting other clients. If you arrive significantly late, your appointment may need to be cancelled and any deposit may be retained.

Shine On Cancellations

In the unlikely event that Shine On needs to cancel or rearrange your appointment, we will provide as much notice as possible and offer an alternative appointment time.

Thank you for understanding and respecting the time reserved for your appointment.

 


 

 

 

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